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ALLIED FUSION SERVICES, INCORPORATED

Allied Fusion is a BPO provider blending Japanese work culture with Filipino talent, offering services like customer support and workforce management to improve client efficiency and quality.
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ABOUT US

Allied Fusion Services, Incorporated

Allied Fusion is a Business Process Outsourcing (BPO) enterprise owned and operated by a Japanese firm with operations centers in Cebu, Philippines, Tokyo and Osaka Japan. It is a subsidiary company of Prosper Company of Japan.

Its global workforce supports its clients from mid-sized companies to large enterprises since its inception in 2009. The company delivers services to its clients globally and across industries and verticals, covering the following expertise in Telemarketing and Sales, e-commerce, Customer Service, Technical Support (Inbound and Outbound), Workforce Management, Finance and Accounting, Data Entry and Chat, Off-line Support, Web and Software Application Development.

More About Us

Corporate Social Responsibility

We value social consciousness and give back to the communities we serve and locations we operate.

Integrity

We don’t settle for less, hence we nurture and support creativity and the development of new ideas and processes for Continuous Improvement and Client Solutions.

Teamwork

We work together, across boundaries, to meet the needs of our customers and to help our organization achieve its commitments.

Innovation

We value social consciousness and give back to the communities we serve and locations we operate.

Diversity & Inclusion

We don’t settle for less, hence we nurture and support creativity and the development of new ideas and processes for Continuous Improvement and Client Solutions.

Customer Service Excellence

We work together, across boundaries, to meet the needs of our customers and to help our organization achieve its commitments.

OUR SERVICES

We make it simple, providing best solutions

Sales Solutions

We specialize in optimizing effectiveness and efficiency in the sales and marketing funnel.

Sales Solutions

Contact Services

Every customer is as unique and individual as your company or brand. If you don’t treat them that way, your competition will. Allow us to support your business up to scale.

Contact Services

Technology

In the age of data, information is key to scale up any business. Our team of software engineers will be there to develop web and mobile application to succeed and meet business objectives.

Technology

Consulting

Rethink how to collect, manage, and analyze customer engagement data. We’ll help determine who, why, and how customers interact with you, then integrate analytics into decision-making for optimized operational execution.

Consulting

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Career Growth And Development

For over 13 years, we have carefully cultivated our caring culture by ensuring the best fit and alignment with the individuals who join our team, the clients we choose to work with, and the manner in which we run our business every day. We refer to our unique approach as our Culture Value Chain – the connection between corporate culture and better business outcomes.
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PEOPLE AND CULTURE

Placing People First In All That We Do

For over 13 years, we have carefully cultivated our caring culture by ensuring the best fit and alignment with the individuals who join our team, the clients we choose to work with, and the manner in which we run our business every day. We refer to our unique approach as our Culture Value Chain – the connection between corporate culture and better business outcomes.

TESTIMONIALS

Our Customer
Loves What we do

Provides Professional Web Developers

Allied Fusion is a valued partner and provides professional developers for our websites and software applications. The speed and accuracy of the developers has been second to none. Their ability to take direction and flex when our direction changes, as it frequently does, makes them a breeze to work with. Their communication skills are excellent, always courteous, and professional.

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Improved Our Communication Efficiency

Allied Fusion Services Inc. has been our partner since 2021, and they’ve greatly improved our communication efficiency, displaying professionalism and effectiveness in every interaction.

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    Membership & Certification

    A member of Contact Center Association of the Philippines

    PCI Data Security Standards Compliant

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