In-house IT support is handled by an internal team that manages all tech issues directly within the company. This approach allows for more control and faster in-person responses, but it can be costly to maintain, especially as businesses scale.

Outsourced IT support, on the other hand, involves hiring external experts to manage technical challenges, often providing access to a wider range of skills and cost savings. This model is flexible and scalable, allowing companies to focus on core activities while experts handle IT issues remotely.

For companies needing specialized services like web development and support outsourcing, this option can ensure they receive expert assistance without the need to build an internal team, optimizing resources and reducing operational costs.