Sales and Marketing

BASIC INFORMATION

Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about the products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Keep records of calls and sales and note useful information
Responsible in the generation of B2b/B2C Lead/Prospect list for assigned region
Nurture clients through voice and email customer servicing activities
Responsible in ensuring that all leads Generation Date are fully managed
Provides timely report on sales productivity output to management on a daily basis
Ensures feedback is delivered to Team Leader and Senior Leadership on opportunities that will help in delivering Business Intelligence activities to it’s clients/partners
Support all initiatives and plans of the organization in its efforts to deliver excellent and quality Customer Service to its clients as well as the direct customers of the Client
Provides flexibility and collaboration towards business partners.
Is willing to work in shifting schedules

At least 18 months or 2 years sales, customer service and multi-media marketing experience
Preferably a graduate of any 4-year course or its equivalent
Excellent written and oral communication skills.
Willingness to learn the standards and regulatory requirements for the processed products by the Client and to familiarize self about the packaging policies applicable for the product.
Has a strong sense for Customer Service; a Team Player; Flexible and has a strong ability to collaborate with Business Partners;
An advocate for continuous improvement