WHY CHOOSE US

Why Join Allied Fusion?

At Allied Fusion Services Inc., we are dedicated to delivering exceptional business process outsourcing (BPO) services that bridge the cultural and operational gaps between East and West. Our team, consisting of a diverse and highly skilled workforce, is committed to excellence in every aspect of our service delivery. With over a decade of experience, our global workforce supports clients across various industries with expertise in telemarketing, customer service, technical support, and more. By choosing Allied Fusion, you partner with a dynamic team driven by integrity, innovation, and a relentless pursuit of excellence, ensuring your business thrives in a competitive landscape.

Benefits

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GLOBAL EXPERTISE

Our team at Allied Fusion Services Inc. boasts over a decade of experience in Business Process Outsourcing (BPO), providing exceptional support to clients worldwide. With operations in Cebu, Tokyo, and Osaka, we leverage our global presence to deliver top-notch services across various industries.

DIVERSE SERVICES

We offer a comprehensive range of services, including telemarketing, customer service, technical support, e-commerce solutions, workforce management, and web/software development. Our diverse expertise ensures that we meet all your business needs with excellence.

INNOVATION & QUALITY

At Allied Fusion, we prioritize continuous improvement and innovation. Our commitment to delivering trust and exceptional service through advanced training and development programs guarantees the highest quality standards in every project we undertake.

CUSTOMER-CENTRIC APPROACH

We are dedicated to fostering a dynamic workforce that thrives on integrity, innovation, and teamwork. By focusing on customer satisfaction and corporate social responsibility, we strive to be the employer and service provider of choice, ensuring your business achieves remarkable success.

Our Journey: Milestones and Achievements

Started with 5 employees for an e-commerce vertical
2009
Ramped up to 560 FTE with Chinese joint venture partner for a BPO Services expansion. Piloted a team of 30 tech support reps for a known mobile device brand and peaked at 160 FTE in less than a year in operations
2016
Project start for a New York based media account doing Sales and Retention activities for its customers
2019
Implemented the Web Development and Design team supporting a North American client with 5 Developers as start-up.
2021
Officially launch support delivery for APAC & AU Service Desk team for a Logistic Organization
2023

Capabilities

Sales

We specialize in optimizing effectiveness and efficiency in the sales and marketing funnel.

Services

Every customer is as unique and individual as your company or brand. Allow us to support your business up to scale.

Tech

Our team of software engineers will be there to develop web and mobile applications to succeed and meet business objectives.

Consulting

We help determine the reasons customers interact with you, then integrate analytics into decision-making for optimized operational execution.